A Quote by Daniel Goleman on emotional entrainment, influence, charisma, and power
Setting the emotional tone of an interaction is, in a sense, a sign of dominance at a deep and intimate level: it means driving the emotional state of the other person. This power to determine emotion is akin to what is called in biology a zeitgeher (literally, “time grabber”), process (such as the day-night cycle of the monthly phases of the moon) that entrains biological rhythms. For a couple dancing, the music is a bodily zeitgeber. When it comes to personal encounters, the person who has the more forceful expressivity – or the most power – is typically the one whose emotions entrain the other. Dominant partners talk more, while the subordinate partner watches the others face more – a setup for the transmissions effect. By the same token, the forcefulness of a good speaker – a politician or an evangelist, say – works to entrain the emotions of the audience. That is what we mean by, “He had them in the palm of his hand.” Emotional entrainment is the heart of influence.