A Quote by Steve Case on business, community, commerce, content, context, connectivity, perseverance, perspective, people, management, and leadership

When I was trying to popularize the concept of the Internet -- ten or 15 years ago -- I came up with this concept of "the 5 Cs." Services needed to have content, context, community, commerce, and connectivity. After that, when I was trying to think of what the key management principles were to build into the culture, I started talking about the Ps. The P's were things like passion, perseverance, perspective and people. I think the people aspect is really the most important one.