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A Quote by Diana K. Ivy on communication, discomfort, and uncertainty

According to these researchers, when people cannot form adequate expectations and are unable to predict what will happen in situations, they experience uncertainty....One reaction to this discomfort is to communicate to gain information and reduce uncertainty.

Diana K. Ivy
Source: GenderSpeak: Personal Effectiveness in Gender Communication (4th Edition), Page: 15
Contributed by: Wednesday. More quotes added by Wednesday from this | all sources
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