A Quote by Thomas J. "Tom" Peters on uncertainty, resilience, unpredicatability, and black swan

Well if we can't plan for it, and we can't let it distract us 24 hours a day every day, what can we do?

Beats me, is mostly my response.

But I have fallen deeply in love with a word that may be of use ... Resilience.

To deal with the absurdly unlikely, we can find resilient people and shape our organization to be more or less able to respond to a knockout blow—right out of left field.