Did you know you can turn any of the short quotes on our site into an e-card?
Simply locate the quote you'd like to send, and if it fits on our card, you'll see an option for Send as greeting on the left side of the quote.
Or, if you'd like a more classic Greeting card, you can visit our Gaia Greeting Gallery.
If you don't know where you're going, you will probably end up somewhere else.
Do not over-communicate with low-profit, high-maintenance customers
There is no sure path to success, but the surest path to failure is trying to please everyone. Do an 80/20 analysis of your customer base in two ways—which 20% are producing 80%+ of my profit, and which 20% are consuming 80%+ of my time? Then put the loudest and least productive on autopilot by citing a change in company policies. Send them an e-mail with new rules as bullet points: number of permissible phone calls, e-mail response time, minimum orders, etc. Offer to point them to another provider if they can’t conform to the new policies.
Do not e-mail first thing in the morning or last thing at night
The former scrambles your priorities and plans for the day, and the latter just gives you insomnia. E-mail can wait until 10am, after you’ve completed at least one of your critical to-do items…
Wisdom is the principal thing; therefore get wisdom; and with all thy getting get understanding.
Acknowledge where you are and who you are working with. If you’re not content, rethink your priorities and ambitions.
If you want to know who’s high on your priority list, check your phone records.
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