Quotes about Transparency

I'd always rather err on the side of openness. But there's a difference between optimum and maximum openness, and fixing that boundary is a judgment call. The art of leadership is knowing how much information you're going to pass on -- to keep people motivated and to be as honest, as upfront, as you can. But, boy, there really are limits to that.

The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to effect employees. No, you can't assume anything but very smart. They understand when you're really communicating with them, they understand when you're treating them as adults, as equals. And it takes a lot of effort to go out. You've got to be candid, you've got to be fair, you've got to give the bad news as well as the good news. Communicating with your employees is a very sophisticated and very time-consuming activity.

The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that's what's really going to effect employees. No, you can't assume anything but very smart. They understand when you're really communicating with them, they understand when you're treating them as adults, as equals. And it takes a lot of effort to go out. You've got to be candid, you've got to be fair, you've got to give the bad news as well as the good news. Communicating with your employees is a very sophisticated and very time-consuming activity.

"Most sculptors make the mistake“, he said, “of thinking of eyes as form and they therefore make them as spherical surfaces. Eyes are not forms, they are transparent, and what one really sees is the light of the soul in them – and that is what I try to give them".

The one truth about word of mouth is that the truth always rises to the surface. The truth about your company, products, services, and people is all that matters now.