Open Minds: The Art of Peaceful Conflict Resolution with Doug Noll Video
The Art of Peaceful Conflict Resolution with Doug Noll

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Open Minds: The Art of Peaceful Conflict Resolution with Doug Noll (May 2016)

Season 6, Episode 23
Available worldwide

Doug Noll has studied the science of how the brain processes conflict and has developed a program to help inmates learn the art of peaceful conflict resolution. He has discovered behavioral patterns that can help people build connections between the emotional and language processing centers of the brain. The techniques he uses to de-escalate tense situations behind bars, have been proven to be useful to resolve conflicts within the home, as well. This interview with Regina Meredith was originally webcast May 19, 2016.

In addition to being a keynote speaker and negotiation trainer, Doug Noll is a full time peacemaker and mediator. He specializes in difficult, complex, and intractable conflicts. He has written numerous articles on peacemaking, negotiation, restorative justice, conflict resolution and mediation. He also teaches advanced mediation and conflict resolution skills and master negotiation workshops.

Regina Meredith
Doug Noll


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subequatorial, posted on June 12, 2016 does not work.
Gaia - please add additional guest web links info in TEXT.

Pam M, posted on May 29, 2016

Thank you Regina for touching on a topic that I love. I have been studying conflict resolution through nonviolent communication for a while now and have been hoping that you or Gaia would do some shows on the topic. I found this episode so very encouraging due to the success Doug and Laurel have had in maximum security prisons!! I hope you do more on this topic because it is something that is truly so simple once you get the hang of it. And I have found from my own it experience it does take a lot of time to get to the place where you can put it into action effectively with others. However, it is so worth it and I hope that this becomes something so commonplace place in the future that I won't be astounded when I hear an empathic statement from a co-worker or stranger, as I am today. I liked how you discussed 'are people self-centered these days or are they self-imploding?'. This is something I will be thinking about and am curious if you have more information or studies on. I appreciate very much how you wrapped a lot of interesting facts and angles into this interview. But most of all, I liked and did not know that everyone cries when they feel heard. There is lots and lots in this interview, Great Job!

DavidJ16, posted on May 25, 2016

I've had the pleasure of watching several of your prior interviews and been very impressed with your skill as an interviewer because of the compassion and empathy you demonstrate along with your spot-on ability to pick topics and guests to focus on.
In this story, you again demonstrate those qualities, but I found this interview especially moving because of my own personal knowledge and experience of the "criminal justice" system from having been incarcerated. Thank you for bringing attention to the important issue of how we are throwing away people who with just a little help could be empowered to transform their world and ours in meaningful ways, even if only from within prison walls.
We all make mistakes, and the worst are those that deprive another of life. It makes no sense, however, to simply lock people up and forget about them. By providing inmates with the means to cope peacefully in a prison environment by proactively learning to listen to and understand others, Mr. Noll has provided them and us with a technique which has far-reaching, even earth shaking potential.

seek255, posted on May 22, 2016

What beautiful work in the name of hope!

dumitru, posted on May 21, 2016

Dear Mr. Doug Noll,
What often frustrates me most is when people don't pay attention to what I'm saying. So when you say "ignore the words" that would only make me even more frustrated. So I went to your website. Even in your staged example, the little girl didn't actually calm down until you actually listened to her words and let her know that you heard the words she was saying. That example was also unsatisfying because it didn't show any resolution. After she calmed down, she was still wanting to know if she could go to event, and you didn't show how to deal with her reaction when you finally got around to telling her she can't go. It would be nice to see some actual examples of how this works. Thanks.

avtdunyon, posted on May 21, 2016

Can't watch it. Hope it gets fixed

sweet_alarmclock0214, posted on May 21, 2016

Another brilliant interview Regina!! I can't wait to learn his technique! It was something I always wanted to learn and I feel so blessed to know "pure magic" technique. Thank you for doing great work Regina. Much LOVE xxx

trueimage.vs, posted on May 20, 2016

Just tremendous - thank you for sharing the story.

Cirhodes1800, posted on May 20, 2016

For the first time ever I can not view this Gaia video
I am so sad, I hope this back play problem can be corrected.

SuzannaB@Gaia, posted on May 20, 2016

We are sorry to hear you're having trouble playing the video! You may want to try refreshing the page, or playing the video in a different web browser. Email us if you continue to have trouble:

All the best,

sallyh, posted on May 20, 2016

I want to have gatherings with my friends and members of my faith in which we learn this. Many thanks, Doug and Regina, for expanding my understanding. I am talking myself through this already.

michaelamariejoan, posted on May 20, 2016

Thank you for talking about people of colour getting unfairly incarcerated. Great interview. <3

tammiecourt75, posted on May 19, 2016

There are so many areas of life in general this method can be taught and benifited from greatly, takes me back to the indigenous peoples and there methods of peace
What a wonderful sacrifice this gentleman is making and its truly inspiring.

jbrand1997, posted on May 19, 2016

This needs to be taught in schools. As a former teacher, I was shocked at some of the stories I heard from my students and realized how much pain and suffering they were in. I think it would keep drug use at bay.

goldeneagle54, posted on May 19, 2016

I really gained some insightful perspectives of how to deal with conflict with angry people by really hearing them

cedguru, posted on May 19, 2016

I felt a weight leave me while watching this. We all know there are serious problems with the judicial system. The innocent have to somehow live with the truly guilty inside prison. Learning how to lessen the prospects of violence is a huge help! Maybe these people who have been taught peaceful conflict resolution in prison can be new lights in our world. I am very interested in learning these skills too. There's no place in the world those skills aren't needed. Thank you!

SuzannaB@Gaia, posted on May 19, 2016

@CEDGURU, thank you for your thoughtful comments! We also have a short documentary on Gaia called PATH OF FREEDOM that you may be interested in; this shows meditation practice at work in a men's prison. You can find that here:


holbrooks2013, posted on May 19, 2016

Mr. Noll, could you please teach these skills to all the worlds leaders so we can finally live in peace!!!!!!!! Thank you so much for sharing this information, even without paying for the class there is still something to learn here. This should be taught in schools! I have always thought that we needed to teach interpersonal and problem solving skills in our schools. Everyone on the face of this planet can benefit from this! Thank you again!

SuzannaB@Gaia, posted on May 19, 2016

So glad to read that you found this interview inspiring! You can follow Doug Noll's work on peaceful conflict resolution at his website here:

All the best,

karaokeklinik, posted on May 19, 2016

Thank you for another great presentation.

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